Términos y condiciones

The ownership of this website, bergstrominternational.com/en/ hereinafter “Website” is held by Dirna Bergstrom S.L. holder of NIF ES-B86653995, registered in the Mercantile Registry of Madrid, Volume 30.723, Eighth Section, Sheet M-552.885, First Register, and whose contact details are: Calle Francisco Alonso, 6 – 28806 Alcalá de Henares.

This document (as well as any other documents mentioned herein) regulates the conditions governing the use of this Website and the purchase or acquisition of products and/or services therein (hereinafter, “Conditions”).

In addition to reading these Conditions, before accessing, browsing, and/or using this website, the User must have read the Legal Notice and the General Terms of Use, including the cookie policy, if any, and the privacy and data protection policy of Dirna Bergstrom S.L.

By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User consents to be bound by these Conditions and by all the aforementioned, so if you do not agree with all of it, you should not use this Website.

Likewise, it is informed that these Conditions could be modified. The User is responsible for consulting them each time he/she accesses, browses, and/or uses the Website since those that are in force at the time the acquisition of products and/or services is requested will be applicable.

For any questions the User may have regarding the Conditions, you can contact the owner using the contact details provided above or, where appropriate, using the contact form.

RELEVANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this site that you read and accept the following Terms and Conditions that are written below. The use of our services, as well as the purchase of our products, will imply that you have read and accepted the Terms and Conditions of Use in the present document. All products that are offered by our website and that could be created, charged, sent, or presented by a third-party website, will be subject to their own Terms and Conditions. In some cases, to acquire a product, it will be necessary for the user to register, with the entry of truthful personal data and the definition of a password.

The user can choose and change the password for their account management access at any time, in case they have registered and it is necessary for the purchase of any of our products.

bergstrominternational.com/es/ does not assume responsibility in case the user delivers said password to third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include stock and product availability verification, validation of the payment method, validation of the invoice (if any), and compliance with the conditions required by the selected payment method. In some cases, verification may be required via email.

The prices of the products offered in this Online Store are valid only for purchases made on this website.

THE USER

Access, navigation, and use of the Website confer the status of user (hereinafter referred to, interchangeably, individually as User or jointly as Users), so all the Conditions set forth herein, as well as their subsequent modifications, are accepted from the moment the navigation of the Website begins, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.

The User assumes responsibility for the correct use of the Website. This responsibility will extend to:

• Using this Website only to make legally valid inquiries and purchases or acquisitions.
• Not to carry out any false or fraudulent purchase. If it is reasonably considered that such a purchase has been made, it could be canceled, and the relevant authorities would be informed.
• Providing truthful and lawful contact details, for example, email address, postal address, and/or other data (see Legal Notice and General Terms of Use).
• The User declares to be over 18 years of age and to have legal capacity to enter into contracts through this Website.

The Website is mainly directed at Users residing in Spain. Dirna Bergstrom S.L. does not guarantee that the Website complies with the legislation of other countries, whether in whole or in part. Dirna Bergstrom S.L. declines all responsibility that may arise from such access, as well as it does not guarantee shipments or provision of services outside Spain.

The User may formalize, at their choice, with Dirna Bergstrom S.L., the purchase and sale contract of the desired products and/or services in any of the languages in which these Conditions are available on this Website.

LICENSE

Dirna Bergstrom S.L. through its website grants a license for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.

UNAUTHORIZED USE

In case it applies (for the sale of software, templates, or other design and programming products), you may not place one of our products, modified or unmodified, on a CD, website, or any other medium and offer them for redistribution or resale of any kind.

OWNERSHIP

You may not declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without any warranty, express or implied. In no event will this company be liable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses arising out of the use or inability to use our products.

REFUND AND WARRANTY POLICY

In the case of products that are irrevocable non-tangible goods, we do not issue refunds once the product is sent, you are responsible for understanding what you are purchasing before you buy it. We ask that you read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. There are some products that may have a warranty and possibility of refund, but this will be specified when buying the product. In such cases, the warranty will only cover factory defects and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damages caused by misuse. The terms of the warranty are associated with manufacturing and operating failures under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:

• In accordance with the technical specifications indicated for each product.
• In environmental conditions according to the specifications indicated by the manufacturer.
• In specific use for the function for which it was factory-designed.
• In electrical operating conditions according to the specifications and tolerances indicated.

ANTIFRAUD CHECK

The customer’s purchase may be postponed for antifraud checking. It may also be suspended for longer for a more thorough investigation, to avoid fraudulent transactions.

PRIVACY

bergstrominternational.com/es/ guarantees that the personal information you submit will be treated in accordance with the provisions of the data protection policy (Legal Notice and General Terms of Use). The data entered by a user or, in the event of requiring order validation, will not be delivered to third parties unless it must be disclosed in compliance with a court order or legal requirements.

Subscribing to advertising email newsletters is voluntary and could be selected when creating your account.

By accessing, browsing, and/or using the Website, the User consents to the processing of such information and data and declares that all the information or data provided is truthful.

APPLICABLE LAW AND JURISDICTION

Access, navigation, and/or use of this Website and the contracts for the purchase of products through it will be governed by Spanish law.

Any dispute, issue, or disagreement that arises or is related to the access, navigation, and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between Dirna Bergstrom S.L. and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

COMPLAINTS AND CLAIMS

The User may send their complaints, claims, or any other comments they wish to make to Dirna Bergstrom S.L. through the contact details provided at the beginning of these Conditions (General Information).