PRIVACY POLICY

PROTECTION OF PERSONAL DATA ACCORDING TO THE LOPD

The collection and automated processing of personal data is aimed at maintaining the commercial relationship and performing tasks of information, training, advice, and other activities of Dirna Bergstrom, S.L.

These data will only be transferred to those entities that are necessary with the sole purpose of fulfilling the aforementioned purpose.

Dirna Bergstrom, S.L. takes the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user via email to: hello@dirna.bergstrominc.com or at the address: Dirna Bergstrom, S.L. Calle Francisco Alonso, 6 – 28806 – Alcalá de Henares, Madrid, Spain.

The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating any changes to Dirna Bergstrom, S.L.

PURPOSE OF THE PROCESSING OF PERSONAL DATA

At Dirna Bergstrom, S.L., we will process your personal data collected through the website: bergstrominternational.com/es/, for the following purposes:

In the case of contracting the goods and services offered through bergstrominternational.com/es/, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
Sending the information requested through the forms provided on bergstrominternational.com/es/
Sending newsletters, as well as commercial communications of promotions and/or advertising from Dirna Bergstrom, S.L. and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time by sending an email to the address indicated above.

The fields of these records are mandatory, making it impossible to carry out the expressed purposes if these data are not provided.

How long are the personal data collected retained?
The personal data provided will be retained as long as the commercial relationship is maintained or you do not request its deletion and for the period during which legal liabilities could arise for the services provided.

LEGAL BASIS

The processing of your data is carried out on the following legal bases that legitimize it:

The request for information and/or the contracting of the services of Dirna Bergstrom, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
The free, specific, informed, and unequivocal consent, as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept through a declaration or a clear affirmative action, such as ticking a box provided for this purpose.
In the event that you do not provide us with your data or you do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or carry out the contracting of the services.

RECIPIENTS

The data will not be communicated to any third party outside Dirna Bergstrom, S.L., except under legal obligation.

As processors, we have contracted the following service providers, who have committed to complying with the regulatory provisions applicable in terms of data protection, at the time of their contracting:
RIAL COMUNICACIÓN S.L., located at Calle Húmera, 20-Madrid, NIF/CIF nº B86561651, provides direct marketing services and web maintenance and hosting. You can consult the company’s privacy policy and other legal aspects at the following link: www.rialcom.com

DATA COLLECTED BY USERS OF THE SERVICES

In cases where the user includes files with personal data on shared hosting servers, Dirna Bergstrom, S.L. is not responsible for the user’s non-compliance with the GDPR.

DATA RETENTION IN ACCORDANCE WITH THE LSSI

Dirna Bergstrom, S.L. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the moment when the service provision began. The retention of these data does not affect the confidentiality of communications and they can only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that requires them.

The communication of data to the State Security Forces will be done in accordance with the provisions of the personal data protection regulations.

INTELLECTUAL PROPERTY RIGHTS

Dirna Bergstrom, S.L. is the owner of all copyright, intellectual property, industrial, “know-how,” and any other rights related to the contents of the website bergstrominternational.com/es/ and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication, and/or non-strictly private use of the contents, whether in whole or in part, of the website bergstrominternational.com/es/ is not permitted without prior written consent.

INTELLECTUAL PROPERTY OF THE SOFTWARE

The user must respect third-party programs made available by Dirna Bergstrom, S.L., even if they are free and/or publicly available.

Dirna Bergstrom, S.L. holds the necessary exploitation and intellectual property rights of the software.

The user does not acquire any rights or licenses for the service contracted, regarding the software necessary for the provision of the service, nor for the technical information regarding the service monitoring, except for the rights and licenses necessary for the fulfilment of the contracted services and only during their duration.

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Dirna Bergstrom, S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure, and files of the servers owned by Dirna Bergstrom, S.L., assuming civil and criminal liability for any incident that may occur on the servers and security systems as a direct result of negligent or malicious action on the part of the user.

INTELLECTUAL PROPERTY OF THE HOSTED CONTENTS

The use contrary to intellectual property legislation of the services provided by Dirna Bergstrom, S.L. is prohibited, in particular:

Use that contravenes Spanish laws or infringes the rights of third parties.
The publication or transmission of any content that, in the opinion of Dirna Bergstrom, S.L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
Cracks, program serial numbers, or any other content that violates the intellectual property rights of third parties.
The collection and/or use of personal data from other users without their express consent or contravening the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016,
Regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The use of the mail server of the domain and email addresses for sending unwanted mass emails.
The user is solely responsible for the content of their website, the information transmitted and stored, hypertext links, claims by third parties, and legal actions related to intellectual property, third-party rights, and the protection of minors.

The user is responsible for compliance with the laws and regulations in force, as well as the rules related to the operation of online services, electronic commerce, copyright, maintenance of public order, and universal principles of Internet use.

The user shall indemnify Dirna Bergstrom, S.L. for the expenses incurred by Dirna Bergstrom, S.L. in any case where liability is attributable to the user, including fees and legal defense costs, even in the case of a non-final judicial decision.

PROTECTION OF HOSTED INFORMATION

Dirna Bergstrom, S.L. performs backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the complete replacement of data deleted by users, as such data may have been deleted and/or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the replacement of content stored in backups made by Dirna Bergstrom, S.L., when such loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of the recovery, always subject to the user’s acceptance.

The replacement of deleted data is only included in the service price when the loss of content is due to causes attributable to Dirna Bergstrom, S.L.

COMMERCIAL COMMUNICATIONS

In accordance with the LSSI. Dirna Bergstrom, S.L. will not send advertising or promotional communications by email or any other equivalent electronic means that have not been previously requested or expressly authorised by the recipients.

In the case of users with whom there is a previous contractual relationship, Dirna Bergstrom, S.L. is authorized to send commercial communications regarding products or services of Dirna Bergstrom, S.L. that are similar to those initially contracted by the customer.

Certainly, users can request not to receive further commercial information through the customer service channels, provided they verify their identity.